Zaptec application instructions

How do I use the ZAPTEC App?

ZAPTEC App is a combination of user interface for using our charging stations, and a tool for setting up and configuring our charging stations.

These two (2) user roles are separated in the ZAPTEC App with the use of a PIN code, so that there is a clear distinction between the user function and changing the charging station settings (security).

In the vast majority of cases, there is NO need to change the charging station's settings, as this is performed by the installer during installation & installation of the charging station.

Skip to the section that best suits:

1. I am a user of the charging station (eg start of charging in a common charging system in Housing company)
2. I am an owner of the charging station (eg HOME charging station)
3. I'm an installer of the charging station

Alternatively, you can jump to one of these sections:

• How to download the ZAPTEC App?
• How to create a new user profile in the ZAPTEC App?
• Does my device support the ZAPTEC App?
• How to register an RFID / NFC Charging Card / Charging Card?
• Setup and configuration of ZAPTEC devices

ZAPTEC App download, availability and device requirements

ZAPTEC App

available in both AppStore (iOS) & GooglePlay (Android OS)

Home

This is your personal overview of charging consumption and history.
If you have authenticated yourself to a charging station to start charging, or if you have a role on your charging station (s) (managed in ZAPTEC Portal).
For example, Home will look like this:

If your Home looks like this:

 
It can indicate one or more scenarios:

1. Your user profile has not previously performed any charging sessions on a charging station
2. Your user profile has not been added with access to your installation / charging station in ZAPTEC Portal

Chargers

To perform actions, you must be physically close to a ZAPTEC charging station / device, as communication between the ZAPTEC App and the ZAPTEC charging station / device takes place via Bluetooth.

Register RFID charging card

The easiest way to register one / several RFID charging cards against your user profile is to use the ZAPTEC App against a charging station, so that you can use the RFID & NFC reader inside the charging station to register your desired RFID & NFC charging card.

Important information:

• Charging chip and / or charging card are registered against your user profile.
• Charging chip is NOT registered at the charging station directly
• Access to charging at the current charging station (s) is performed in: The administration tool ZAPTEC Portal

To add a charging chip or charging card to your user profile, you need:

• ZAPTEC App
• Charging station that is online with active internet connection
• Charging chip / Charging card that supports MiFare Classic type A (the most common RFID type)
• Charging chip / Charging card that supports NFC (Near Field Communication), e.g. VISA card
  ( Amounts are NOT deducted from payment cards registered as Charging Cards, and the NFC chip is used in the card)

There are NO limits on the number of RFID & NFC Charging Cards / Charging Cards you can register for your user profile, and you can also use several different types and suppliers:

VISA card, Mastercard, Employee card, Garbage card etc. which has the RFID / NFC symbol on it

Step-by-step guide on how to register an RFID & NFC charging card:

1. Tap Chargers
   
   
2. Press Register new charge card
   
   
3. 3. The ZAPTEC App will now scan over Bluetooth via available charging stations
   
   
4. Select charging station that wants to register Charging chip / Charging card against.
   
   
5. Selected charging station in the list will INDICATE WHITE in Status indicator (Z) on selected charging station.
   Wrong charging station? Go back in by pressing  
6. Enter the desired name for the Charging Chip / Charging card
   Tip: When using a VISA card, enter the VISA card.
   Then it is easy to keep track of your Charging Chip / Charging Cards
   
   
7. Now the charging station will FLASH INDICATION in the Status Indicator (Z) that you have 15 seconds to hold the Charging Chip / Charging Card next to the RFID & Scanning area:
   
   
    

   Important

   If you have several RFID charging chips on the same set of keys

   Keep a good separation during the registration process, so that the desired Charging chip / Charging Card is registered.

8. When you hold the desired Charging Chip / Charging Card up to the RFID zone, the information is uploaded
   
   
9. Approved Charging Chip / Charging Card will display this message
   
   
10. Registration process is now completed
    Now your Charging Chip / Charging Card will be available in your user profile. And is ready to be used to start charging after the charging cable is connected to the vehicle and charging station.
    
    
11. To add more Charging Chips / Charging Cards, you can tap the Add charge card directly in your user profile which begins the registration process from step 3 to step 10 as described above.

In case of errors, timeouts and other messages:

If the message below is displayed in the ZAPTEC App during the registration process: Then you have not held the Charging Card / Charging Card until RFID Zone within 15 seconds

Solution: Press OK in the message window and start the process again